I just read a complaint on e-bay from a buyer about sellers who don't leave feedback. I always leave feedback as soon as I ship the item which is the next business day. I also give refunds on any shipping charges that are over what the actual shipping cost is. (E-bay does not credit me on the shipping fee charges either).
I just had a lady who ordered a crochet hanging towel which almost
everyone know is a half of a kitchen towel--she said it wasn't what she expected
and was small--even though it was the same as all that I have sold which is in
the thousands in person and on the internet on selling sites. She left one positive feedback and one neutral. When I saw this I offered her the money back and that she could just donate the towel to charity--she refused and said don't worry about it--The damage was already done by her, she left
terrible dsr's. I had all 5's on my dsr for 3 months and 88 sales--now they
have gone way down, from 5's to 4.92 that is on 89 transactions. Think how low they would be if I didn't have as many transactions and if I hadn't had all the 5's.
I know there is nothing that e-bay will do about her, but some sellers who
really try to do their best run into a buyer (very infrequent buyer her feedback
in only 10).
E-bay should eliminate the dsr's. Some Buyers like her take advantage of
Also some advice for buyers--if you have a problem, contact the seller before you ruin their record--they may be willing to do something to make it right or at least compensate you.
Haven't written anything in a long time but had to get this off my mind--no sense in complaining to E-bay they wouldn't do anything anyway.